Refund & Cancellation Policy

Thank you for using fuisi.com. This Refund and Cancellation Policy explains the terms and conditions applicable to cancellations, refunds, and payments made through our website.

1. Cancellation Policy

Users may request cancellation of a service, application, registration, booking, or order by contacting us at info@fuisi.com.

Cancellation requests must be submitted before the service/order/application has been processed or completed.

Once a service has been initiated, processed, or delivered, cancellation may not be permitted.

Certain services, registrations, application fees, examination fees, admission fees, or other charges may be non-refundable, as clearly communicated to the user at the time of payment.

2. Refund Policy

Refunds will be considered only in the following circumstances:

• Duplicate payment has been made for the same transaction.
• Payment has been successfully deducted but the transaction/order/application was not successfully processed.
• The service cannot be provided due to an error attributable to fuisi.com.
• A refund is specifically approved under the terms applicable to the particular service.

Refunds will generally not be provided for:

• Change of mind after purchasing or registering for a service.
• Failure to use the service after successful payment.
• Incorrect information submitted by the user.
• Failure to meet eligibility or admission requirements.
• Services that have already been fully or partially provided.
• Fees that are expressly stated as non-refundable.
• Cancellation requests made after the applicable cancellation deadline.

3. Refund Request Process

To request a refund, please contact us with the following information:

• Full Name
• Registered Email Address
• Mobile Number
• Order/Application/Transaction ID
• Date of Payment
• Amount Paid
• Reason for Refund Request
• Proof of payment, if required

Refund requests should be sent to info@fuisi.com. We may verify the transaction and request additional information before processing the refund.

4. Refund Processing Time

Once a refund is approved, it will normally be processed within 7–10 business days.

The actual time for the amount to appear in the user's bank account, credit card, debit card, UPI account, or other payment method may depend on the respective bank or payment service provider.

5. Failed or Unsuccessful Transactions

If your account has been debited but the payment status on our website shows failed, pending, or unsuccessful, please contact us with the transaction details.

After verification, if the amount has been received by us but the service/order/application was not successfully processed, the eligible amount will be refunded.

6. Duplicate Payments

If the same transaction has been paid more than once, the duplicate amount will be eligible for a refund after successful verification. The refund will generally be made to the original payment method used for the transaction.

7. Non-Refundable Charges

Certain charges may be non-refundable, including but not limited to:

• Registration / application fees
• Processing fees & convenience / platform charges
• Government & statutory charges
• Services already delivered

8. Refund Method

Approved refunds will normally be credited to the original payment method used by the customer. We may not be able to process refunds to a different account or payment method unless required or permitted by applicable law.

9. Changes to This Policy

fuisi.com reserves the right to modify or update this Refund and Cancellation Policy at any time. Any changes will be published on this page with the revised effective date.

10. Contact Us

For refund or cancellation-related queries, please contact:

• Email: info@fuisi.com
• Helpline: +91-6376039459, +91-8005906247
• Registered Address: IS-2017, Ramchandrapura Industrial Area, Jaipur, Rajasthan 302022